Job Details
Posted on April 28, 2026
Join Our Team as a Receptionist!
Are you interested in joining one of Tampa Bay’s Top Workplaces
(for 12 years running!) that provides on-the-job training and a fun,
high-energy atmosphere? If you said yes, then look no further!
About Our Company
Founded in 1998, PostcardMania is all about making small business
marketing better, smarter, and a whole lot more fun! We’re proud to
be one of Tampa Bay’s Top 100 Workplaces, and as an Inc. 500
marketing powerhouse, we’ve built a team of over 350 amazing people
and continue to expand our impact. When entrepreneurs want to see
real results, they turn to us!
Your Mission
As a Receptionist, your primary responsibility is to ensure every
incoming call is answered live and handled in a brief,
purpose-driven manner. You’ll gather accurate information from
callers and confidently route them to the correct person or
department, following our established call-handling protocols. You’ll also assist with small, assigned projects as needed. This is
a fast-paced, rewarding role where accuracy, professionalism, and
efficiency matter — and there’s never a dull moment!
Compensation
$15 / Hour
Schedule
In-Office | Monday – Friday, 11:00am – 8:00pm
What You’ll Do
- Answer all incoming calls promptly with a warm,
professional greeting - Collect and verify caller information to ensure accurate call
routing - Follow call-handling protocols to deliver a consistent caller
experience - Calmly and professionally assist unhappy or frustrated callers
and connect them with the right team member - Support the team with light administrative or special projects
as assigned - Work closely with other receptionists and the broader
PostcardMania team
Why This Role Is Great
- You’re the first impression of our company — and that
matters - Fast-paced, engaging work with constant interaction
- Supportive team environment
- A role where your communication skills truly shine
Requirements
- A natural, pleasant, and professional phone voice
- Comfortable speaking on the phone all day as the primary job
function - Strong attention to detail and accuracy
- Solid computer skills
- Excellent time management and reliability
- Ability to handle high call volume while staying calm and
friendly - Team-oriented and able to work well with others
Benefits
- Medical, Dental, Vision & Life Insurance
- 401(k), Short- and Long-Term Disability, Accident & Critical
Illness - Paid vacation time that increases with longevity
- Six paid holidays (New Year’s Day, Memorial Day, 4th of July,
Labor Day, Thanksgiving, and Christmas) - Free on-site yoga twice a week
- Free monthly visits to a local chiropractor — and so much more!
