Job Details

Posted on March 6, 2026

Join Our Team as a Web Services Specialist!

Are you interested in joining one of Tampa Bay’s Top Workplaces (for 13 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!

About Our Company

Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We’re proud to be one of Tampa Bay’s Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!

Your Mission

To “WOW!” our clients by contacting each client, gathering the resources needed to create their web product, and helping them every step of the way until their product is completed. You will be their main point of contact from the moment they purchase their order until completion.This includes acting as the liaison between the customer and our design, printing, and programming teams. Don’t worry—we teach you everything you need to know!This is a fast-paced position that requires strong multitasking skills. It is also a customer-facing role that requires a drive to deliver excellent service. Web Service Representatives must be detail-oriented and organized to ensure client deadlines are met. At times, it may be challenging to get customers to respond, so persistence and communication are key.Ultimately, our goal is to deliver top-notch customer service and ensure every client is happy with their order.

Work Hours

Full-time in-office position
Monday – Friday, 9:00 AM – 6:00 PM (1-hour lunch)

Compensation

$18 per hour to start

Requirements

Ability to adapt to new software used consistently throughout the day
Detail-oriented
Positive outlook that can be felt by our customers and coworkers
Reliable and responsible; both customers and the company depend on this
Strong organizational skills
Ability to coordinate data from various sources
Ability to multitask and prioritize effectively under pressure
Ability to remain composed during tight deadlines
Excellent team player who is willing to help others as needed
Basic HTML and graphic design knowledge preferred

Benefits

Medical, dental, and vision insurance
401(k)
Short- and long-term disability coverage
Paid vacation time that increases with longevity
Six paid holidays (New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas)
Amazing company culture with a relaxed, productive, and challenging work environment

About PostcardMania

The Culture

For the last 9 years we have been voted as one of Tampa Bay's Top 100 Workplaces. We have the mindset of a startup, with the backbones of a profitable, 21-year old, $50-million-per-year business that was organically grown with no investment capital. We provide brilliant individuals with a fun and rewarding place to work where they truly consider their co-workers friends. The atmosphere at PostcardMania is casual: we're in jeans instead of stuffy suits, you'll likely find a few puppies running around, and you'll spend your breaks playing ping-pong and basketball or ordering coffee or lunch from our in-house cafe.

What We Sell and Who We Service

PostcardMania helps small businesses grow through effective and affordable marketing campaigns. While the roots of our business began as just direct mail postcard marketing, our campaigns are now exponentially enhanced with our strong catalog of online marketing services, making us truly the best one-stop shop for a small business owners' marketing needs. It is our mission to empower entrepreneurs with the affordable, turn-key marketing tools they need to have the business they always dreamed of - one that is prospering and growing.

Drug & Nicotine Free Workplace

This company is a Florida Drug Free Workplace and nicotine-free workplace. The company requires all employees to complete a pre-employment 6 panel drug screen and nicotine screen; employment status will be dependent on ability to pass this screening on a pass/fail basis.